Signing up for a shift by email

When a popup needs a hand with a specific shift, the host sometimes sends a one-shift recruitment email with a button to claim it. No sign-in required.

Use the links in the email to claim or decline the shift. If the email ends with "Do not reply to this email," replying will not sign you up or decline the shift. The footer timestamp, when shown, uses Mountain Time (Alberta), with MT as the compact label inside the email.

How the email looks

Each recruitment email covers one shift — the popup name, the date, the time range, and an optional label. There are two links at the bottom: a Sign me up button to claim the shift, and a smaller "Let us know" link to tell the host you can't make it.

Clicking sign me up

The link opens a Confirm your volunteer shift page with the popup title, date, time, and an optional note field. Click Yes, sign me up to claim the slot. The page confirms with a success message; from there you can open the full popup page.

Changing your mind

Open the popup's page (use the success-page link) and click Cancel my signup on the shift you'd claimed. The slot opens up for someone else.

If the shift fills up first

If the shift fills between when the email went out and when you click, you'll see "This shift just filled up." Open the popup's page to see what else is open.

If you're not a registered user yet

The email-link signup doesn't require an account. Your shift is recorded against your email address. When you eventually sign in to the site with that same email, the signup shows up alongside your other shifts.

Note: an email shift signup is just a shift signup — it doesn't automatically RSVP you on the broader popup. If the host wants both, they'll handle that separately or ask you to confirm on the popup's page.

Privacy and forwarded emails

The link is tied to your email address. If a friend forwards the email and they're signed in with their own account, the click is blocked with a forward-guard error. An anonymous (logged-out) click on a forwarded link still works, so don't forward shift invitations to people you don't want signed up.

Stuck?

If the link won't open or you can't find your shift on the popup's page after signing up, contact support.