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Short articles and step-by-step guides for using Forever Canadian. If you can't find what you need, contact our support team.
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Signing in to your account
How to sign in with the email link we send you, and what to do if it doesn't arrive.
Posting to the feed
How to write your first post on the national feed and share it with all volunteers.
RSVPing to events
How to say yes, no, or maybe to an event — from the site or right inside our email.
Your first week as a volunteer
A friendly week-one checklist — the few small steps that get you started without overwhelm.
Contacting support
How to reach a real person on our team — and what to expect when you do.
Getting started
What is Forever Canadian?
A short explanation of who we are, what volunteers do, and how this site brings us together.
The verification email we send you
What the email looks like, where to check if it didn't arrive, and how to ask for a fresh one.
Your first week as a volunteer
A friendly week-one checklist — the few small steps that get you started without overwhelm.
Using the onboarding stepper
How the small step-by-step screens work when you first sign up, and how to come back to them later.
Training and onboarding
What to expect from your first few steps as a new volunteer.
Account & profile
Signing in to your account
How to sign in with the email link we send you, and what to do if it doesn't arrive.
Updating your profile
How to change your name, phone numbers, and the other details people see on your profile.
Changing your profile photo
How to upload a new photo of yourself and crop it so it looks right.
Your address and what we use it for
Why we ask for your address, who can see it, and how to change it.
Signing out
How to sign out — on a shared computer, on your phone, or just to start fresh.
Deleting your account
How to permanently delete your account, what gets removed, and what you should do first.
Adding a second email address
How to add backup email addresses you can reply to Forever Canadian from.
Posting & the feed
What is the feed?
The feed is the home page when you sign in — here's what shows up there and why.
Posting to the feed
How to write your first post on the national feed and share it with all volunteers.
Using the post editor
A quick tour of the toolbar — formatting, links, lists, mentions, and undo.
Attaching photos to a post
How to add a photo to your post, what sizes work, and how to remove one if you change your mind.
Attaching a file to a post
How to attach a PDF or document so others can download it from your post.
Sharing a video in a post
How to share a YouTube link in your post — and how the direct video upload option works.
Tagging someone with @ mentions
How to mention another volunteer in a post or comment so they get a notification.
Saving a post for later
How to bookmark a post so you can find it again easily, and where saved posts live.
Pinned posts on the feed
What the "Pinned" label means on a feed post and who decides what gets pinned.
Liking a post
How likes work, who can see who liked something, and why a small heart matters.
Commenting on a post
How to add a comment to a feed post, delete one you wrote, and tag someone in your comment.
Reporting a feed post
How to flag a post that breaks our rules and what happens after you report it.
Messages & inbox
Opening the inbox
Where to find your messages, what the unread badge means, and how the inbox is organized.
Sending and receiving messages
How to send a private message to another volunteer and where to find your replies.
Sending a one-to-one message
How to start a private conversation with another volunteer from their profile.
Group chats
How to start a chat with three or more volunteers and what makes it different from a one-to-one.
Adding or removing people from a group chat
How the person who started a group chat can change who's in it.
Attaching a file to a message
How to send a photo or document inside a one-to-one or group chat.
Replying to a message by email
When the site emails you about a new message, you can reply right inside your email program.
The message editor
A short tour of the toolbar in the message editor — formatting, attachments, and shortcuts.
Groups
What are groups?
Groups are smaller, local communities inside Forever Canadian — usually one per city or region in Alberta.
Browsing all groups
How to see every group on the site, find one in your city, and tell open groups from invite-only ones.
Finding your city's group
How to find the group of volunteers in your Alberta city or town and join it.
Joining a group
The actual click — what happens when you join, and what you'll see right after.
Creating a new group
How to start a new group for your city or topic, and what to think about before you do.
Invite-only vs. open groups
The two kinds of groups on Forever Canadian and how to tell which is which.
Leaving a group
How to leave a group you no longer want to be in, and what happens to your past posts.
Posting in a group
How to write your first post in a group and share it with your fellow volunteers.
Sending group invitations
How to invite someone to a group — from your connections, or from anywhere on the site if you're an admin.
Group admin and creator roles
What "creator" and "admin" mean in a group, and what each role can do.
Pinned posts in a group
How a group's admin can pin a post to the top so members see it first.
Reporting a group post
How to flag a post inside a group that breaks our rules.
Events & volunteering
What are events?
An overview of events on Forever Canadian — what kinds, who hosts them, and how you take part.
RSVPing to events
How to say yes, no, or maybe to an event — from the site or right inside our email.
Browsing events
Where to see every upcoming event, how to filter by city, and how the map view works.
Your "My Events" page
A focused list of just the events you're organizing — useful for hosts who run a few at a time.
Creating an event
How to walk through the new-event stepper and announce your event to volunteers.
Recurring events
How recurring locations work — pre-generating a string of dates at the same place.
Virtual events
How virtual (video-call) events work — what to set up beforehand and what attendees see.
Editing an event
How to change the date, location, or description of an event you're hosting.
Cancelling an event
How to delete an event you can no longer host, and what happens to the listing.
Contacting the organizer
How to ask the host of an event a question — and how organizers can message everyone who RSVP'd.
Seeing who's coming to an event
Every event page lists who's RSVP'd Yes and Maybe — here's how to read it.
Signing up for an event shift
For events with several time slots or roles, how to claim the one you can fill.
RSVPing right from an email
How to say Yes, Maybe, or No without signing in — straight from the event invitation email.
Signing up for a shift by email
Some shift-recruitment emails let you claim a slot without signing in — here's how that works.
The event map
The map view on the Events page — see at a glance where there's something coming up.
Notifications
The bell icon
The little bell at the top of every page — what the number means and what's inside.
The notifications page
A longer history of every notification you've received — filter, scroll back months, and load older.
Kinds of notifications you might get
A plain-language tour of every category of notification — what triggers each kind and what to expect.
Notification settings
How to turn each kind of email notification on or off.
Connections & invitations
The connections page
Where to see everyone you're connected with, who wants to connect, and the invites you've sent.
Sending a connection request
How to ask another volunteer to connect, and what they see when you do.
Accepting (or declining) a connection request
When someone asks to connect — what to do, and how to handle a request you'd rather skip.
Inviting a friend by email
How to invite someone who isn't on the site yet — and how to ask for more invites if you run out.
Resources & tools
The resources hub
Where to find every shared resource — backgrounders, posters, press releases, QR codes, news, and the volunteer agreement.
The backgrounder
A short reading kit that explains what Forever Canadian is and why we do what we do.
Downloading posters
How to find and download posters and flyers you can print and put up in your community.
Downloading a QR code
How to download a ready-made QR code that links to the Forever Canadian site, in three sizes and three formats.
The news feed
A stream of news articles relevant to our work — what's in it, how to share an article to your feed, and how moderation works.
The volunteer agreement
The agreement every volunteer accepts when they join — what it covers and where to read it again.
Safety, reporting & moderation
Staying safe on Forever Canadian
How to report a post that bothers you, what happens after a report, and how to reach a human if something more serious is going on.
Reporting content that breaks the rules
How to report a post on the feed or in a group, what happens after, and what to do for the surfaces that don't have a Report option.
When a moderator edits or removes content
What it means when you see "edited by a platform moderator", what happens if your own post is removed, and how event cancellations work.
Contacting support
How to reach a real person on our team — and what to expect when you do.
Something isn't working
Quick fixes for the most common technical problems, and how to reach a human if you're still stuck.