Requesting lawn signs

Paint The Province lawn signs are distributed from Forever Canadian centers across Alberta. To get signs into your hands, you submit a request from the website. A center lead at the center reviews it, and once they approve, you choose your own 30-minute pickup time from the center's published hours. Most requests are reviewed within 2-3 days.

This article walks you through the request form, what happens after approval, and how to cancel a request you haven't picked up yet.

Opening the request page

Open the Lawn signs section from the sidebar and choose Request signs, or go straight to the request page from your dashboard's Request more signs link.

The page title reads "Request Paint The Province lawn signs", followed by a short note explaining the flow: pick a Forever Canadian center near you, they'll review the request, and a pickup time gets scheduled once it's approved. A second line underneath reminds you that most requests are reviewed within 2-3 days.

Filling out the form

The form has three numbered sections.

1. How many signs? is a stepper with a minus button, a number field, and a plus button. You can also type the number directly. The caption reads "Up to 20 signs per request." — that's the hard limit. The minimum is 1. Lawn signs only — no posters.

2. Pick a center is shown as a row of card-style options. Each card displays the center's name, the city, the distance from your address, and the first name of the center lead there. A short caption beneath that name reads "Sarah will follow up once your request is reviewed." (with the actual agent's first name). Tap a card to select that center.

3. Your info is read-only. It shows the name and email already on your account, plus your residential postal code if you've set one. If something looks wrong here, update it in your profile first, then come back.

Submitting the request

When you've picked a center and a quantity, click Submit request. The form replaces itself with a green success message titled "Request submitted." It tells you the request was sent to the center you picked, then lists what happens next:

1. A confirmation email arrives at your inbox.
2. A center lead reviews the request.
3. You receive an approval email when the center says yes — your next step is to pick a pickup time.
4. You choose a 30-minute slot from the center's published pickup hours, then collect your signs there on the day you picked.

The success message ends with a link to My signs that takes you to your dashboard, where the pending request is listed.

After your request is approved

Once a center lead approves your request, two things happen at the same time:

1. The approval email arrives in your inbox with the subject line "Your Paint The Province request is approved – (request #abc123)". The short ID at the end is the last six characters of your request, so two requests don't share a subject line. The email has a Pick your pickup time button that takes you back to the dashboard.
2. On your My Paint The Province signs dashboard, a new card appears titled Pick a time to come pick up your signs. It names the center and city ("Calgary Center in Calgary approved your 3 signs.") and has one button: Pick a pickup time.

Click either the email button or the dashboard button and a calendar opens showing the next four weeks of the center's published pickup hours. Each day shows 30-minute slots labelled Available, Booked, or Outside hours. Tap a green Available slot, confirm with the Confirm pickup button at the bottom, and you'll see a confirmation email arrive with the subject "Pickup confirmed: Calgary Center on Fri – (request #abc123)" (the day is abbreviated to three letters in the subject line).

For full details on the calendar, the slot labels, and rescheduling, see Scheduling a pickup.

If your request isn't approved, you'll get a different email titled "Update on your Paint The Province request" with a short reason from the center lead and a Submit a new request button.

Cancelling a pending request

Plans changed before the lead has reviewed your request? Open your dashboard at My Paint The Province signs. Find the pending request in your My active requests card and tap Cancel on its row. A confirmation dialog opens asking "Cancel this request?" — tap Yes, cancel this request to drop it (no email, no follow-up) or No, keep it to back out.

If the center lead approves your request at the same moment you tap cancel, you'll see an inline message inside the dialog: "This request can no longer be cancelled — its status changed." That means the request was approved a moment ago; check your email for the Pick your pickup time button.

Cancelling a request after approval (but before pickup)

Once your request is approved, the row in My active requests no longer has a Cancel button — instead the dashboard offers you a Pick pickup time button. To cancel the whole request at this stage, open the request itself (click the row) and use the red Cancel this request button on the detail page. It opens the same "Cancel this request?" confirm dialog as the pending-row cancel.

If you only want to undo your pickup time slot (but keep the request alive so you can pick a different time later), that's a different action — see Scheduling a pickup, "Cancelling your pickup time".

What if no centers are listed?

If there are no centers accepting requests right now, the form is replaced by an info notice:

This usually means the campaign is between waves in your area. Check back in a few days, or contact support to ask when the next wave starts.

Stuck?

If your request doesn't submit, or if the approval email hasn't landed after a few days, reach out to support.