Handing out lawn signs at events

At a Forever Canadian event there are two ways to give someone a lawn sign, and both finish the same way: you record the hand-off on your phone in the Team app. This article is the text walkthrough — for a picture-by-picture version you can also print and bring to the table, open the Handing Out Lawn Signs guide under Resources.

Before the event: sign in to the Team app

Sign in once, before you leave for the event, so you are not fighting with a sign-in link at a busy table. You stay signed in for weeks.

1. On your phone, open team.forever-canadian.ca.
2. Choose Sign In to My Account, type the email you registered with, and request the sign-in link.
3. Open the email from Team Forever Canadian and tap the Sign In button inside it. (Check your spam or junk folder if it has not arrived after a minute.)

If no email ever arrives, your account may not be set up yet — ask your event lead.

Stream 1 — the supporter already signed up

Most supporters at an event have already registered and will show you a "You're registered!" screen on their own phone, with a large QR code and a short code like FC-7Q4M.

1. Ask the supporter to show that QR screen.
2. Scan the QR code with your camera, or open Verify Requests in the menu and type the four characters after FC-.
3. The app confirms the supporter is verified and asks How many signs are you handing over? Tap a number (1, 2, 3, 5, or 10), or use the Other option to type any amount.
4. Tap the red Record hand-off button.
5. You will see a green check confirming the hand-off was recorded. For the next person, tap Enter another code.

Stream 2 — registering a walk-up on the spot

If someone has not signed up yet, they register on their own phone first, then it becomes a normal pickup.

1. On the supporter's phone, go to forever-canadian.ca and choose the "Yes — I'm at an event" option, then fill in their name, email, and Alberta postal code. (A QR poster on your table can take them straight there.)
2. They submit the form and open the verification link emailed to them. In a hurry, they can ask for a 5-digit code by text instead. The email link expires after 30 minutes. Text-message codes expire after 10 minutes.
3. The same "You're registered!" screen appears with their QR code.
4. Finish exactly like Stream 1: scan the code and record the hand-off.

If you don't see "verified"

• Not verified yet — ask the supporter to finish on their phone (their email link or the texted code), then scan again.
• This request expired — their time ran out; ask them to sign up again at forever-canadian.ca, then check in.
• Code not recognized — double-check the QR or the FC-XXXX code and try again.
• Couldn't look that up — a connection hiccup, not the supporter. Wait a moment and try again; check your internet if it keeps happening.
• That's a concert pass — the code is a pass for the Calgary Concert for Unity, not a lawn-sign request. Passes and sign requests both use an FC-XXXX code, so they are easy to mix up. Don't hand over a sign yet: ask them to request one at forever-canadian.ca/lawn-signs. Their request attaches to the same code they already have, so once they've finished, scan that same code again and it will work.

Tap Enter another code to move on. In every case above, scanning the same code again once the supporter has sorted their side out is the fix — nobody is ever issued a replacement code.

Fixing a wrong number

Handed over the wrong count? On the green confirmation screen, tap Update count, pick the right number, and tap Record hand-off again. It safely replaces the old number.

Stuck?

If the app will not verify a supporter who has clearly registered, or a hand-off will not record, reach out to support or your event lead.